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Privacy Policy

Effective: April 13, 2026

My Memory Map ("we", "our", or "us") respects your privacy. This Privacy Policy explains how information is collected, used, stored, and protected when you use the My Memory Map mobile application and related services.

My Memory Map is designed for personal reflection. Your data is private by default and is never sold or shared for advertising purposes.

Data Controller

The data controller responsible for processing personal data is:

Esprinity Ltd.
Bulgaria
Email: support@esprinity.com

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect only the minimum information necessary to provide and improve the app.

Information You Provide

You may create and store:

  • Memories, notes, and reflections
  • Emotional labels or tags
  • Locations associated with memories (only when you choose to add them)
  • Dates, times, and contextual details
  • Optional audio recordings attached to memories

This content remains under your control.

Automatically Collected Information

Depending on your device settings, we may collect:

  • Device type
  • Operating system version
  • App version
  • Anonymous diagnostic data (such as crash reports)

We do not collect precise location in the background. Location is used only when you actively choose to attach it to a memory.

Legal Basis for Processing (GDPR)

If you are located in the EEA, UK, or similar jurisdictions, we process personal data based on:

  • Contractual necessity — to provide core app functionality
  • Legitimate interests — to ensure security, stability, and performance
  • Consent — where required (e.g., location access, microphone use)

You may withdraw consent at any time through your device settings.

How We Use Information

We use your information solely to:

  • Store and organize your memories
  • Enable map and timeline functionality
  • Provide optional features such as Insights and Moments
  • Improve app performance and fix technical issues

We do not:

  • Sell personal data
  • Use data for advertising
  • Use data for cross-app tracking
  • Profile users for marketing purposes

Insights & Automated Processing

My Memory Map may generate optional insights based on your data.

These features:

  • Are informational and optional
  • Do not produce legal or significant effects
  • Do not constitute automated decision-making under GDPR Article 22

Insights are observational and intended only to help you reflect.

Medical & Psychological Disclaimer

My Memory Map is not a medical, psychological, or therapeutic service.

The app does not provide diagnosis, treatment, or professional advice of any kind.

Any insights, patterns, or information presented in the app are generated solely from user-provided content and are intended for informational and personal reflection purposes only.

No content within the app should be considered medical or mental health advice.

If you require medical, psychological, or mental health support, please consult a qualified professional.

Data Storage & International Transfers

Your data may be:

  • Stored locally on your device
  • Synced through Apple iCloud services (if you enable this feature)

When using iCloud, Apple acts as an independent data controller under its own privacy policies.

If data is transferred internationally, we ensure appropriate safeguards in accordance with applicable laws.

Data Retention

We retain your data:

  • As long as you keep it in the app
  • Until you delete it
  • Until your account is deleted (if applicable)

Diagnostic data is retained only as long as necessary for technical and security purposes.

Data Deletion

You can delete your memories and associated data at any time directly within the app.

If you uninstall the app, locally stored data is removed from your device.

If you use iCloud, you may need to manage deletion through your iCloud account settings.

Data Sharing

We do not sell, rent, or trade your personal data.

We may share limited data only:

  • With service providers necessary for app functionality (e.g., crash reporting), under strict confidentiality obligations
  • If required by law or legal process

Third-Party Services

We may rely on limited third-party services, including:

  • Apple iCloud (for optional data synchronization)
  • Apple platform services (permissions, storage, etc.)
  • Crash reporting or diagnostic tools (if enabled)

These providers process data under their own privacy policies.

We do not share your data with third parties for advertising or marketing.

Tracking

We do not track users across apps or websites owned by other companies.

We do not use tracking technologies for advertising, profiling, or marketing purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

California residents and users in other applicable regions may have additional rights under local laws.

To exercise your rights, contact: support@esprinity.com

Children's Privacy

My Memory Map is not intended for children under 13 (or higher age where required by local law).

We do not knowingly collect personal data from children.

Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is completely secure. You are responsible for maintaining the security of your device.

Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify you within the app or via our website.

Governing Law

This Privacy Policy is governed by the laws of Bulgaria, without regard to conflict of law principles.

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